What Program Management Options Can You Get When Working with an MSP?

The idea of working with a managed service provider (MSP) appeals to many thanks to the sheer range of potential options involved. While there are major differences among MSPs, some points of program management are at least somewhat common. So the question remains for those interested: what ...

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Program Management Improves Where Co-Management is Used

Trying to get the most out of a managed service provider's (MSP) breed of program management is vital to every business. Some have even begun to look to co-management concepts for improvements, and many have found welcome gains in performance. What kind of help can a business derive from ...

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What Questions to Ask When Looking for an MSP

With so many different managed service providers (MSPs) out there, it's easy to end up going with the wrong one. As is the case with most any product or service, the way to get to the bottom of just how good the MSP is, is for you is to ask questions.

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Mid-Market Business: What to Expect from MSP Program Management

There's no doubt that, these days, you've got a lot of options when it comes to managed service providers (MSPs). With so many firms vying for a share of the market, it's easy to become overwhelmed in that huge stack of options. Understanding what sets one MSP ahead of a competitor has several ...

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How to Select the Right Co-Managed IT Service Model

Outsourcing has become the strategic go-to for SMBs who want to focus their efforts on business growth, rather than the rigors of daily IT support. However, the growing importance, complexity and scope of IT, as a whole, has driven many companies to move towards an IT partnership, or Co-Managed ...

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UTG Customer Satisfaction Beats MSP Average by 6x, Beats B2B Average by 4x

The results are in and UTG's customer satisfaction results are in!  Managed Service Providers (MSPs) face multiple challenges, from attracting the right talent to providing expert support. As the demand for managed services grows, increasing pressure is placed on MSPs to scale operations ...

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Managed vs. Co-managed IT: Which one is right for you?

Although many businesses are likely to be familiar with managed IT services, another model known as co-managed IT is also a great option for mid-size businesses outsourcing IT. Known for its ability to combine both in-house technician knowledge with that of an outsourced company, co-managed IT ...

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Ransomeware Survival Guide

What is your plan to survive Ransomware attacks?

This guide will help you understand and minimize the risk, offer best practices for preventing attacks, and give you strategies for responding after criminals have encrypted your machines.

Ransomeware Survival Guide

About UTG

UTG is a Mid-Market Managed Service Provider that partners with your organization to leverage technology strategically.  We help you meet company objectives, increase efficiencies and productivity through technology.

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